Customer Support Bots
Scale your support with AI-powered bots that respond instantly, resolve faster, and free your team to focus on what matters most.
We specialise in building Customer Support Bots that automate repetitive queries, streamline ticket creation, and route customer requests across your preferred channels, live chat, messaging apps, CRMs, or helpdesk systems. Whether your goal is to deliver 24/7 support, reduce response times, or enhance service consistency, we create intelligent bots tailored to your workflows.
Success Stories
We’ve helped eCommerce brands launch 24/7 bots that resolve over 80% of customer queries without human involvement. For SaaS companies, we’ve automated support intake, intelligent triaging, and FAQ delivery across platforms like Intercom, Zendesk, and Slack—freeing agents to focus on higher-value interactions.
Interactive Brokers Bot
We used a signaling service (TrendSpider) to find out the right time and price to buy/sell the stocks. Once a signal is received, the bot connects with the TWS interface and makes the required transaction. It happens within a time bracket of 15 minutes.
Automated Newsletter Emails
We fetched the users’ data from an API and checked all the subscriptions of every user to create a filtered list. Once we had the list, we created a templated transactional email which was then used to send relevant newsletters to all the subscribers.
Opensea Bidding Bot
This tool was set up to make offers on thousands of NFT assets on Opensea in an attempt to acquire some at their best price. The record of all these offers (whether successful or unsuccessful) was maintained in a spreadsheet.
High Growth Startup Finder (Redpoint Ventures)
As a Venture Capitalist, our client found it very tiring and expensive to find startup leads that they can investigate further for potential funding rounds. We were required to come up with a smart algorithm to find startups which can possibly be the next best investment for our client.
Industries We Have Served
We work across industries to deliver custom support automation solutions that reduce wait times, boost agent productivity, and improve satisfaction metrics. Whether your customers reach out via your website, WhatsApp, Facebook Messenger, or in-app chat, we make sure they get accurate, instant responses.
Healthcare Engagement Systems
Answer appointment queries, provide health info, and triage support questions while syncing with patient portals and CRMs.
Real Estate Lead Management
Qualify inquiries, answer property questions, and connect prospects to agents—automatically logging every touchpoint into your CRM.
Education Enrollment Systems
Automate FAQs about admissions, fees, and course structures—improving inquiry resolution while lightening the load on your admissions team.
Financial Client Platforms
Automate initial customer interactions, collect data securely, and route complex issues to advisors with full context.
Retail Customer Journeys
Offer product support, track orders, and manage returns via website bots or messaging apps with live agent handoff when needed.
Development Process
Our end-to-end development cycle ensures your Customer Support Bot is intelligently designed, fully integrated, and optimized for real-world usage. We focus on delivering scalable, multilingual, and omni channel bots that support both AI-driven conversations and seamless agent escalation.
Technologies We Use for Data Solutions
Programming Languages
Node Js
Python
Type Script
Python
Google Apps Script
Customer Support & Communication
Slack
Discord
Telegram
Microsoft Teams
ChatGPT (OpenAI) based chatbots
Twilio
Frameworks & Libraries
Scrapy
Selenium
BS4
Requests
Playwright
Puppeteer
Storage
MySQL
SQL Server
PostgreSQL
MongoDB
AirTable
SQLite
Redis
Firebase
Google Sheets
Workflow Automation & Orchestration
Webhooks
Cron Jobs
Apache Airflow
AWS Step Functions
CRMs & PM Tools
HubSpot
Monday.com
Salesforce
Zoho
Pipedrive
Asana
ClickUp
AirTable
Trello
Slack
ClickUp
E-commerce Platforms
Shopify
WooCommerce
Amazon
Magento
Wix Stores
Stripe
PayPal
No/Low-Code Tools
Bubble
Zapier
AirTable
Make
N8N
Security
OAuth
Rate Limiting
Captcha Handling
Technologies We Use for Data Solutions
Node Js
Python
Type Script
Python
Google Apps Script
Scrapy
Selenium
Playwright
Pandas
Cheerio.js
Requests
Puppeteer
BS4
Bubble
Zapier
N8N
AirTable
Make
Shopify
WooCommerce
Wix Stores
Amazon
Magento
Stripe
PayPal
HubSpot
Monday.com
Pipedrive
Salesforce
ClickUp
Zoho
Trello
AirTable
Asana
Slack
Webhooks
Cron Jobs
Apache Airflow
AWS Step Functions
Slack
Discord
ChatGPT (OpenAI) based chatbots
Telegram
Twilio
Microsoft Teams
MySQL
SQL Server
AirTable
PostgreSQL
SQLite
MongoDB
Firebase
Google Sheets
Redis
OAuth
Rate Limiting
Captcha Handling
Our Clients
We serve global brands and fast-growing startups who need to support thousands of users without expanding their support teams. From fintechs and eCommerce giants to SaaS platforms and healthcare providers, our Customer Support Bots deliver measurable cost savings, CSAT improvements, and response-time reductions making support scalable, efficient, and customer-first.
Our Clients
From eCommerce brands and logistics providers to fintech startups and data-first SaaS platforms, we help companies around the world make smarter, faster, and more informed decisions through reliable data infrastructure.