Customer Support Bots

Scale your support with AI-powered bots that respond instantly, resolve faster, and free your team to focus on what matters most.

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We specialise in building Customer Support Bots that automate repetitive queries, streamline ticket creation, and route customer requests across your preferred channels, live chat, messaging apps, CRMs, or helpdesk systems. Whether your goal is to deliver 24/7 support, reduce response times, or enhance service consistency, we create intelligent bots tailored to your workflows.

Success Stories

We’ve helped eCommerce brands launch 24/7 bots that resolve over 80% of customer queries without human involvement. For SaaS companies, we’ve automated support intake, intelligent triaging, and FAQ delivery across platforms like Intercom, Zendesk, and Slack—freeing agents to focus on higher-value interactions.

Interactive Brokers Bot

We used a signaling service (TrendSpider) to find out the right time and price to buy/sell the stocks. Once a signal is received, the bot connects with the TWS interface and makes the required transaction. It happens within a time bracket of 15 minutes.

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Automated Newsletter Emails

We fetched the users’ data from an API and checked all the subscriptions of every user to create a filtered list. Once we had the list, we created a templated transactional email which was then used to send relevant newsletters to all the subscribers.

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Opensea Bidding Bot

This tool was set up to make offers on thousands of NFT assets on Opensea in an attempt to acquire some at their best price. The record of all these offers (whether successful or unsuccessful) was maintained in a spreadsheet.

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High Growth Startup Finder (Redpoint Ventures)

As a Venture Capitalist, our client found it very tiring and expensive to find startup leads that they can investigate further for potential funding rounds. We were required to come up with a smart algorithm to find startups which can possibly be the next best investment for our client.

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Industries We Have Served

We work across industries to deliver custom support automation solutions that reduce wait times, boost agent productivity, and improve satisfaction metrics. Whether your customers reach out via your website, WhatsApp, Facebook Messenger, or in-app chat, we make sure they get accurate, instant responses.

Healthcare Engagement Systems

Answer appointment queries, provide health info, and triage support questions while syncing with patient portals and CRMs.

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Real Estate Lead Management

Qualify inquiries, answer property questions, and connect prospects to agents—automatically logging every touchpoint into your CRM.

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Education Enrollment Systems

Automate FAQs about admissions, fees, and course structures—improving inquiry resolution while lightening the load on your admissions team.

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Financial Client Platforms

Automate initial customer interactions, collect data securely, and route complex issues to advisors with full context.

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Retail Customer Journeys

Offer product support, track orders, and manage returns via website bots or messaging apps with live agent handoff when needed.

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Development Process

Our end-to-end development cycle ensures your Customer Support Bot is intelligently designed, fully integrated, and optimized for real-world usage. We focus on delivering scalable, multilingual, and omni channel bots that support both AI-driven conversations and seamless agent escalation.

Discovery & Use Case Definition

We collaborate with your team to identify high-volume queries, ticketing patterns, and existing support flows. This guides bot scope and logic.

Bot Design & Platform Integration

Using platforms like Dialogflow, Rasa, Microsoft Bot Framework, and integrations with Zendesk, HubSpot, Intercom, we build bots that align with your tech stack and tone of voice.

Testing, Deployment & Continuous Training

We test across real-world scenarios and continuously refine the bot using AI training models, analytics, and customer feedback ensuring high accuracy and evolving relevance.

Technologies We Use for Data Solutions

Programming Languages

Customer Support & Communication

Frameworks & Libraries

Storage

Workflow Automation & Orchestration

CRMs & PM Tools

E-commerce Platforms

No/Low-Code Tools

Security

Technologies We Use for Data Solutions

Programming Language

Frameworks & Libraries

No/Low-Code Tools

E-commerce Platforms

CRMs & PM Tools

Workflow Automation & Orchestration

Customer Support & Communication

Storage

Security

Our Clients

We serve global brands and fast-growing startups who need to support thousands of users without expanding their support teams. From fintechs and eCommerce giants to SaaS platforms and healthcare providers, our Customer Support Bots deliver measurable cost savings, CSAT improvements, and response-time reductions making support scalable, efficient, and customer-first.

Our Clients

From eCommerce brands and logistics providers to fintech startups and data-first SaaS platforms, we help companies around the world make smarter, faster, and more informed decisions through reliable data infrastructure.

Success Stories

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Customer Support Bots

Success Stories

Interactive Brokers Bot

Automated Newsletter Emails

Opensea Bidding Bot

High Growth Startup Finder (Redpoint Ventures)

Industries We Have Served

Healthcare Engagement Systems

Real Estate Lead Management

Education Enrollment Systems

Financial Client Platforms

Retail Customer Journeys

Development Process

Technologies We Use for Data Solutions

Programming Languages

Node Js

Python

Type Script

Python

Google Apps Script

Customer Support & Communication

Slack

Discord

Telegram

Microsoft Teams

ChatGPT (OpenAI) based chatbots

Twilio

Frameworks & Libraries

Scrapy

Selenium

BS4

Requests

Playwright

Puppeteer

Storage

MySQL

SQL Server

PostgreSQL

MongoDB

AirTable

SQLite

Redis

Firebase

Google Sheets

Workflow Automation & Orchestration

Webhooks

Cron Jobs

Apache Airflow

AWS Step Functions

CRMs & PM Tools

HubSpot

Monday.com

Salesforce

Zoho

Pipedrive

Asana

ClickUp

AirTable

Trello

Slack

ClickUp

E-commerce Platforms

Shopify

WooCommerce

Amazon

Magento

Wix Stores

Stripe

PayPal

No/Low-Code Tools

Bubble

Zapier

AirTable

Make

N8N

Security

OAuth

Rate Limiting

Captcha Handling

Technologies We Use for Data Solutions